Privacy policy

Privacy Policy

Effective Date: 6/1/2025

At She By Sheray Wigs, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, shipping and billing address, phone number, and payment information.

  • Usage Data: We automatically collect information about your device and browsing behavior through cookies and similar technologies, such as IP address, browser type, pages visited, and time spent on the site.

  • Communication: Any messages, emails, or feedback you provide to us.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Communicate order updates and customer support

  • Personalize your shopping experience

  • Improve our website and services

  • Send promotional emails (with your consent)

  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and deliver personalized content. You can control or disable cookies via your browser settings, but some features may not function properly without them.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill orders

  • Legal authorities when required by law

  • Marketing platforms with your consent

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent at any time

  • Request data portability where applicable

To exercise these rights, contact us at [customerservice@shebysheraywigs.com].

7. Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.

9. Contact Us

If you have questions or concerns about your privacy, please reach out:
Email: customerservice@shebysheraywigs.com